Terms of service

Terms of Service

Last Updated: 1 June, 2026

Welcome to Chiefly. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products

We strive to display our products as accurately as possible. However, actual product colors may vary slightly due to screen settings, lighting, or photography.

As our products are handcrafted or manufactured in batches, slight variations in color, finish, or size may occur.

3. Pricing & Payments

All prices are listed in Indian Rupees (INR).
Prices are inclusive/exclusive of applicable taxes (update as applicable).
We reserve the right to change prices without prior notice.
Orders will be processed only after successful payment confirmation.

4. Order Confirmation & Cancellation

After placing an order, you will receive an order confirmation via email or SMS.

We reserve the right to cancel any order due to:

Product unavailability
Pricing or technical errors
Suspected fraudulent activity
Incomplete or incorrect customer information

If an order is cancelled after payment, a full refund will be issued.

5. Shipping

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

Customers are responsible for providing accurate shipping information.

6. Returns & Exchanges

Returns and exchanges are governed by our Return & Exchange Policy. Please refer to the dedicated policy page for complete details.

7. Intellectual Property

All content on this website, including logos, images, graphics, product descriptions, designs, and text, is the property of Chiefly and may not be copied, reproduced, or used without prior written permission.

8. User Responsibilities

You agree not to:

Use the website for unlawful purposes.
Attempt to interfere with the website's security or functionality.
Provide false or misleading information.
Violate any applicable laws while using our services.

9. Limitation of Liability

Chiefly shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, to the extent permitted by applicable law.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to Terms

We may update these Terms of Service at any time without prior notice. The latest version will always be available on this page.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Noida Uttar Pradesh.